We welcome you as our guest in the KoppenHerberg. The property has been completely renovated and designed with love, care and passion. We open our home especially for you and want to guarantee a fantastic stay. We hope that you will treat the KoppenHerberg with love and care, just like we do. Enjoy!

Terms and Conditions

• The reservation is only confirmed once the deposit (50% of the rent) has been paid into the KoppenHerberg account, within 7 days from booking. After payment of the deposit, you will receive your final booking confirmation.
• The warranty (€750), together with the outstanding 50% of the rent, have to be received in the KoppenHerberg account at the latest 4 weeks before your arrival.
• A few days before your departure you will receive an email and a useful application with all practical info for a pleasant stay.
• In the event of last-minute bookings (less than 4 weeks beforehand), you will be contacted and asked to pay the deposit, warranty and balance.
• Account number KoppenHerberg: BE89 7360 6217 9185 - Reference: first name and surname of tenant 

Cancellation

• In the event of late payment, we reserve the right to rent out the reserved KoppenHerberg to another tenant without further notifications, without prejudice to our right to a cancellation fees.
• The tenants can cancel the reservation at any point before the start of their stay provided that the cancellation fee that will be due is paid.
• All cancellations have to be notified by telephone and subsequently be confirmed in writing.
• Cancellation fees are as follows:
  • Cancellation up to 4 weeks before the planned arrival date: 50% of the total rent
  • Cancellation between 4 to 2 weeks before the planned arrival date: 75% of the total rent
  • Cancellation less than 2 weeks before the planned arrival date: the full rent.

Warranty

• The warranty (€750), together with the outstanding 50% of the rent, have to be received in the KoppenHerberg account at the latest 4 weeks before your arrival.
• After checkout, the KoppenHerberg will be checked for any damage or loss
• After this check, the full warranty will be refunded to the account of the tenant within 7 days after checkout.
• In the event of damage or loss, the repair or replacement costs will be deducted from the warranty.
• If the damage exceeds the value of the guarantee, a specifications will be drawn up by the insurance company and handed over to the tenant for further payment of the damage.

Agreements

• Smoking in the house is prohibited
• It is not allowed to organise parties in the KoppenHerberg
• No pets allowed
• In the KoppenHerberg we have been inspired by a few Norwegian principles:
  • Respect for nature and each other
  • Honesty and trust
  • Shoes off when entering the house (and certainly in the bedrooms and the upper floor). There is a large shoe rack on the covered terrace.
  • Thank you in advance for following this Scandinavian philosophy in the KoppenHerberg.